| Reliability & Availability |
25% |
Power design, thermal management, component quality, failure history, and serviceability. |
12–24-month failure-rate data, burn-in test procedures, thermal test reports, and field-replacement records. |
Redundant power supplies and fans; documented component-level diagnostics; validated operation under the specified workload and ambient-temperature range. |
1–5 |
| Security Architecture |
20% |
Secure boot, firmware integrity, hardware root of trust, access control, vulnerability response, and supply-chain protection. |
Security architecture documentation, firmware-signing policy, vulnerability disclosure process, patch timelines, and independent audit reports. |
Support for TPM 2.0, measured or secure boot, signed firmware, role-based access control, encrypted management traffic, and published security advisories. |
1–5 |
| AI Performance & Scalability |
20% |
Accelerator compatibility, PCIe or high-speed interconnect capacity, memory bandwidth, storage throughput, and multi-node scaling. |
Reproducible benchmark results, supported accelerator list, network topology diagrams, and performance-per-watt measurements. |
Benchmark results are supplied for the intended model and framework, with clearly stated batch size, precision, dataset, software versions, and power limits. |
1–5 |
| Technical Support & SLA |
15% |
Response time, escalation process, spare-parts availability, firmware maintenance, and regional service coverage. |
Written service-level agreement, support escalation matrix, support hours, replacement-part policy, and sample incident reports. |
Defined severity levels and response targets; remote diagnostics; documented maintenance process; and a clear warranty and parts-replacement policy. |
1–5 |
| Customization & Integration |
10% |
Rack formats, GPU or accelerator options, storage configurations, networking, operating-system support, and management integration. |
Validated configuration list, integration guide, compatibility matrix, firmware lifecycle policy, and change-control process. |
Configurable CPU, memory, storage, networking, and accelerator options without unsupported modifications; standards-based management through Redfish or equivalent interfaces. |
1–5 |
| Compliance & Supply-Chain Transparency |
5% |
Information-security controls, environmental compliance, component traceability, and manufacturing governance. |
Applicable ISO 27001 or SOC 2 documentation, RoHS and safety declarations, supplier-risk controls, and component traceability records. |
Auditable security controls, documented regulatory conformity, traceable critical components, and a formal process for handling counterfeit or altered parts. |
1–5 |
| Total Evaluation Score |
100% |
Weighted comparison across all evaluation dimensions. |
Use verified documents, test results, customer references, and contract commitments rather than marketing claims alone. |
Calculate: Weighted Score = Σ (Dimension Score ÷ 5 × Dimension Weight). A higher score indicates stronger overall suitability. |
100 points |